Refund Policy

At CruiseBookings.online, we act as a booking agent for the cruise lines featured on our website. Refunds are therefore governed by the specific terms and conditions of the cruise line with which you booked. The following outlines our general refund approach.

1. Cruise Line Refund Terms

Each cruise line has its own refund schedule, cancellation penalties, and refund eligibility. These terms are typically based on the number of days before departure that the cancellation occurs. Please review the cruise line's refund policy provided at the time of booking.

2. Our Booking Fees

Any service or booking fees charged by CruiseBookings.online are generally non-refundable unless the cruise line cancels the voyage or we are unable to confirm your booking. Specific refund eligibility for fees will be communicated during the booking process.

3. Refund Processing

Once a refund is approved by the cruise line, refunds are typically processed to the original payment method within 7 to 14 business days. The exact timing may vary depending on your bank or payment provider.

4. Non-Refundable Items

Certain items may be non-refundable, including but not limited to: travel insurance, shore excursions, specialty dining, beverage packages, Wi-Fi packages, and airfare booked through the cruise line. Please confirm refund terms for add-ons before purchase.

5. How to Request a Refund

To request a refund or inquire about refund eligibility, please contact us at info@cruisebookings.online or call our toll-free number +1 (888) 303-0878. We will coordinate with the cruise line on your behalf.

6. Cruise Line Cancellations

If a cruise line cancels a voyage for any reason (e.g., mechanical issues, weather, public health), you will typically be offered a full refund, future cruise credit, or alternative sailing, as determined by the cruise line.